LA PLASTIC SURGERY, INC. Privacy Policy
LA PLASTIC SURGERY, INC. (“LA Plastic Surgery,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or interacting with our services. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website and services.
This policy applies to information collected through https://la-plasticsurgery.com/, our communication systems, appointment booking tools, and any digital interactions with LA Plastic Surgery.
Information We Collect
LA Plastic Surgery may collect the following categories of information:
Personal Information
When you contact us, request services, book appointments, or communicate with our office, we may collect:
Name
Email address
Phone number
Mailing address
Appointment details
Service preferences or inquiries
Communication history with our office
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected, including:
IP address
Browser type
Device type
Pages visited
Website interaction behavior
Cookies and tracking identifiers
Health-Related Information
For patients receiving consultations or treatments, additional medical or health-related information may be collected through our Electronic Medical Records (EMR) system in accordance with healthcare privacy requirements.
How We Collect Information
LA Plastic Surgery collects information through several methods:
Website contact forms
Appointment booking forms
Phone calls and call tracking systems
SMS and email communications
Social media advertisements such as Meta (Facebook) Ads
Website cookies and tracking technologies
Payment transactions through Stripe
Patient records maintained in our Electronic Medical Records (EMR) system
CRM and automation systems such as GoHighLevel
How We Use Information
We use the information collected for the following purposes:
Scheduling and managing appointments
Providing cosmetic surgery and aesthetic treatment services
Responding to inquiries and patient requests
Sending appointment reminders and service updates
Communicating about consultations, procedures, and treatments
Processing payments
Improving website performance and user experience
Marketing and advertising our services through digital platforms
Internal business operations and customer service
Your information is used solely to support the services you request and to improve your experience with LA Plastic Surgery.
SMS & Communications
LA Plastic Surgery may communicate with patients and website visitors using SMS text messaging, email, voicemail drops, and phone calls.
SMS Opt-In
Users may opt in to receive SMS communications by:
Submitting a form on our website
Booking an appointment
Requesting information about services
Providing consent verbally or through written communication
Types of Messages
You may receive messages related to:
Appointment confirmations and reminders
Consultation follow-ups
Treatment information
Office updates
Customer support responses
Message Frequency
Message frequency may vary depending on your interactions with our office.
Message Fees
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out of SMS communications at any time by replying:
STOP
to any message.
Help Instructions
For assistance, reply:
HELP
or contact us directly at +1 941-954-4500 or [email protected].
Consent
SMS consent is voluntary and is not a condition of purchasing services.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
LA Plastic Surgery does not sell, rent, or distribute SMS consent information for marketing purposes under any circumstances.
Data Sharing Policy
LA Plastic Surgery does not sell, rent, or distribute personal information or lead data for promotional purposes.
We may allow limited access to information only when necessary for operational purposes such as:
Customer communication systems
Payment processing
Appointment scheduling
Medical record management
Website analytics and advertising measurement
However:
Customer data is never sold
Customer data is never distributed for marketing by outside organizations
SMS consent and opt-in records are never used for promotional distribution outside our systems
Access to information is strictly limited to service providers that support business operations.
Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to improve user experience and measure marketing performance.
These may include:
Meta (Facebook) Pixel for advertising performance tracking
Website cookies that remember user preferences
Website analytics tools to understand visitor behavior
Users can disable cookies through their browser settings; however, some website features may not function properly if cookies are disabled.
Data Security Practices
LA Plastic Surgery implements reasonable technical, administrative, and physical safeguards designed to protect personal information.
Security measures include:
Secure CRM systems
Encrypted payment processing through Stripe
Secure Electronic Medical Records (EMR) systems
Controlled access to patient information
Secure communication platforms
While we take reasonable precautions, no digital transmission or storage system can guarantee absolute security.
Data Retention
Personal information is retained only as long as necessary for:
Providing requested services
Maintaining patient records
Legal or regulatory requirements
Internal operational purposes
When information is no longer required, it is securely deleted or anonymized.
Third-Party Services
LA Plastic Surgery uses certain third-party platforms that support business operations.
These platforms may include:
GoHighLevel – CRM, automation platform, funnel builder, communication management, and contact data storage
Stripe – payment processing
Meta Ads – advertising services and performance measurement
Electronic Medical Records (EMR) systems for patient records
GoHighLevel may store contact information, form submissions, conversation history, automation workflows, and appointment scheduling data.
These service providers operate under their own privacy and security standards.
Your Rights & Choices
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request removal of certain information where permitted by law
Opt out of marketing communications
Withdraw consent for SMS messaging
Requests may be submitted using the contact information below.
Opt-Out Instructions
You may opt out of communications at any time:
SMS Messages
Reply STOP to any message.
Email Communications
Use the unsubscribe link provided in marketing emails or contact our office.
Phone Calls
Request removal from call lists during any call.
Children’s Information
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly removed.
Changes to This Policy
LA Plastic Surgery may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
LA PLASTIC SURGERY, INC.
5301 4th Ave Cir E
Bradenton, Florida 34208
United States
Phone: +1 941-954-4500
Email: [email protected]
Last Updated: March 13, 2026